Notification Priorities

Notification Priorities

All notifications have an assigned priority that can be either normal priority or high priority. Normal priority notifications should be sent within sixty minutes of the event being triggered while high-priority notifications are supposed to be sent within ten minutes of the triggering event.

A notification is considered sent once it has been dispatched from the Docebo SMTP server, actual delivery times may vary depending on external network traffic, the receiving SMTP server and the correct configuration of the recipient’s MX, SPF and DKIM records in DNS. These systems are outside of Docebo’s control and may delay or hinder the correct delivery of the notifications.

All notifications listed in the Notification Events and Conditions section show the priority they have been assigned.