Performing Operations on a Selection of Users

Performing Operations on a Selection of Users

You may need to perform the same action for more than one user. To do so, select users by clicking on the top area of their cards, then choose an action from the Choose Action dropdown menu in the footer of your platform. From this menu, you can send an email to the users, enrol them on courses and/or learning plans, remove them from your team, or export the selected team members’ data via CSV. 

You can perform these massive actions both for your direct team members and for their team members, in turn. Please note that you can only enrol users belonging to the teams of your team members with mass actions, whereas you are not allowed to do so through individual enrollments.

In case of errors, while enrolling multiple users to content, a warning message will be shown at the bottom of the My Team page, with a link to the enrollment log file. Click on the View Logs link, and a right panel will open listing the enrollment ended with errors.

Managers that are not Superadmins or Power Users can only select up to 100 users at a time. When they use the Select All option, if the selected users are more than 100, the Remove and the Send Email options will be greyed out.

When selecting the option to Export Team Member Data as CSV, a slideout panel will open. Select the field separator, then flag whether you want to include the names of the columns in the first row of the file. Then select the team member fields you wish to include in the file. Please note that the username field is always included in the list. When you’re ready, press the Confirm button. A download of your file will automatically begin.