User Levels in the Platform

User Levels in the Platform

There are three user levels available within your platform: Users, Power Users, and Superadmins. The user level is set for the first time when the user is created in the platform but can be changed over time from the User management area.

• The majority of people who access your platform will likely be users. A user is a level that has basic permissions. Users are able to attend courses and learning plans, and they can view training materials but cannot manage any platform app, feature, and setting, nor the Admin Menu. When users log into the platform, they can access the functionalities they have permission to see from the main menu associated with their user profile.
• Superadmins are able to manage every aspect of the platform. They have visibility of all apps, features, and settings. There is no way to limit a Superadmin’s permissions within the system. They are able to access any area of the platform from the gear icon in the top right corner of the platform, which grants them access to the Admin Menu. You likely will have only one or a handful of Superadmins.
• A third user level, Power User, is available when the Power User app is activated in the platform. Power Users are users who need to perform specific management operations or oversee specific user groups or courses in the platform, and, for this reason, they are given a specific subset of the Superadmin’s permissions. Power Users can access the Admin Menu from the gear icon, but their menu will be limited based on their specific set of granted permissions. Learn more about the permissions visible and configurable by each of the user levels.