Reports

Reports

The new management of instructor enrollments for classroom courses and webinars has an impact on reports, since the instructors assigned to those types of courses are counted as enrolled users in the old webinar management, and their enrollments are no longer considered as such with the new management. Here is how enrollments are now counted, in different scenarios:

• New Custom Reports. For those using new custom reports, in order to grant data consistency, by default reports keep counting the instructors assigned to the course as enrolled users, but you can use a dedicated option to either show them or not in the report (Show only users with the learner as user course level option, in the User Options subsection of the Filters tab). By default, this option is not enabled, and instructors are counted as enrolled users. If you enable the option, instructors will not be counted as enrolled users and will not be shown in the report. The new custom reports impacted by this change are:
  • Users - Courses
  • Users - Course Enrollment Time
  • Users - Webinar Sessions
  • Users - ILT Sessions
  • Groups/Branches – Courses
  • Users - Training Material

Instead, in the Courses – Users custom reports, the Show only users with the learner as user course level option is enabled by default (and instructors are not shown in the report), but you can disable the option when you need to include the instructors in your report.

In detail, the following changes have been made in the User-Courses, Users-ILT Sessions and the Users-Webinar Sessions new custom reports:

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  • Users - Courses:
    • Filters tab > Enrollment area > the section name changed from Enrollment Status to Course Enrollment Status
    • View Options tab > Report Fields area > Enrollment Fields section > the Enrollment Status field has been renamed as Course Enrollment Status
    • In Preview and Download (both CSV and XLS format), the Enrollment Status option has been renamed as Course Enrollment Status. It represents only course enrollments and does not include session enrollments.
      
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  • Users - ILT Sessions and Users - Webinar Sessions 
    • Filters tab
      • In the Enrollment area, the section name changed from Enrollment Status to Session Enrollment Status
      • The Not Started option is now called Enrolled
      • The Waiting List option is now called Waiting Users
    • View Options tab
      • In the Report Fields area, Enrollment fields section, the Enrollment Status option name has been renamed as Course Enrollment Status
      • There are four new available options: Session Enrollment Status, Session Enrollment Date, Completion Date, and Session Completion Date
    • In Preview and Download (both CSV and XLS format)
      • the Enrollment Status label has been renamed as Course Enrollment Status. It represents only course enrollments and does not include session enrollments.
      • The new column Session Enrollment Status shows the session enrollment status as in the ILT course management in the Course Management area.
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• Old Custom Reports and Dashboards. Since the current management of custom reports will be deprecated in the near future, Docebo will not perform any enhancement in this area, nor in the platform dashboards, in order to manage the new enrollment counting method for instructors. As an example, if Course A has 20 users enrolled, including 2 instructors, after the new management of classrooms and webinars is released, the number of enrollments shown in these reports will be decreased to 18. The old custom reports impacted are:
  • Users - Courses
  • User - Session
  • Users - Course Enrollment Time
  • Courses - Users
  • Groups - Courses

The dashboards impacted by this change are:

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  • User personal summary, Statistics tab, Courses tab, Classrooms tab, Learning Plans tab
  • Courses Dashboard
  • Branches Dashboard

We suggest you migrate to the new custom reports in order to take advantage of this new counting method, as well as of all the other features included in this enhanced experience. Find out more.

The new management of enrollments is currently available for ILT courses, but not for e-learning courses. The instructors of e-learning courses are still counted as enrolled users. However, as for the new custom reports, the Show only users with learner as user course level option is available for all course types, webinar and classroom (new ILTs) and e-learning too.