Conditions of Use

Conditions of Use

If the Privacy Policy (and its sub-policies, if any) is configured in the platform, the user you wish to impersonate must have given consent to it (and its sub-policies, if any) in order for you to proceed with the impersonation. The same happens for the Terms & Conditions. If both of them are configured, the user must give consent to both of them for you to impersonate him or her. 

If the user has not given consent to the Privacy Policy (and its sub-policies, if any) or to the Terms & Conditions, or to both of them (if they are both configured):

• as a Superadmin, you will need to give consent on his or her behalf in order to log in as that user. Before switching back to your account, you have to revert your acceptance by reaching the user's My Profile page and then unchecking the acceptance boxes in the Conditions of Use section. This action will log you out as that user immediately and the user will be prompted to accept the Privacy Policy and/or the Terms & Conditions upon their first login.
• as a Power User, you are not allowed to impersonate that user. 

Find out more about the conditions of use in your platform.