Certifications & Retraining

Introduction

The LEARN platform allows you to create a certification programme quickly and easily. Certifications validate skill levels for various topics. Delivery and expiration policies related to the certifications can be configured according to the specific needs of your organisation. Users can earn a certification by completing designated courses and learning plans or an external training activity. Users can automatically be reminded when their renewal date is coming up allowing you to manage and report accordingly.

If you would like this setting up for your platform please do not hesitate to contact a member of the Peritus Team. 

Notifying Users about Certifications

You can notify learners when they’ve earned a certification, or when a certification that they’ve earned has expired. To do so, create a notification using the Notification app. When selecting the triggering event from the drop down menu, select the Certification has been issued or Certification has expired notification.

For a Certification has expired notification, you should include the [renew link] short code into the description body if you want learners to renew the certification. You can also set the notification to be triggered a certain amount of time (days, weeks, or hours) before the certification expiration in order to give learners time to renew the certification in advance.

Checking the Status of a Certification as a Learner

Learner can check the status of their certifications by accessing the My Activities area of their platforms, then reaching the Certification tab. Here, users can see a list of all of the certifications that they’ve earned, and they can press the Renew Now link in a certification’s row to learn to renew it. For each certification, they can view the certification title, code, description, date that it was issued to them, date of expiration and number of days in which it should be renewed (if applicable).

Please Note: If users do not press the Renew Now link from My Activities area or from a certification expiration notification, the certification will not renew.

Reporting

There are two reporting behaviours when creating the Users – Certifications custom report:

1.    If a user renews a certification after the previous certification has expired: The platform will archive the previous certification and its record will be available via the Users – Certifications custom report.

2.    If a user renews a certification prior to the previous one expiring: The platform will update the expiration date and won’t archive the expired certification record.