Background Jobs

Introduction

Massive actions in your platform are managed in background, so that you don’t have to stay on the action page while the job is being completed. While background jobs are being executed, you can logout of the platform, close the browser, perform other actions on the platform. Please remind that only Admins can perform these actions and view background jobs. You can view all background jobs that are currently taking place or have already been completed using the Background Jobs page in your platform.

Accessing the Background Jobs Page

To access the Background Jobs page in your platform, login as the Admin, then access the Admin Menu from the cog icon in the top right corner. In the Admin Menu, find the Settings section, then press the Background Jobs item.

Managing the Background Jobs Page

On this page you will be able to see the background jobs that have started. The page lists background jobs showing their description, date and time when the job was started, a progress bar showing the job completion percentage, and the job status.

At any time, you can stop the job by pressing the X icon. Remember that when you have aborted a job, you cannot undo your action.

When the background job ends, you will be notified via email and a notification will be shown in the background job notification area, accessible by clicking on the arrow’s icon displayed at the top of the platform while the background job is being executed. 

If the background job ended with errors, the number of errors occurred is displayed next to the description of the background job status, and it will be possible to download a log listing them by clicking on Download Log. Click on the trash icon in the background job area to remove the background job line from the page.