How are CSV files used to create and update user accounts?

Created by Mohammed Hasan, Modified on Thu, 16 Feb, 2023 at 11:39 AM by Mohammed Hasan

How are CSV files used to create and update user accounts?


User accounts in your platform consist of a number of user data fields. Each of these fields may or may not be populated with data, depending on which fields you’ve filled out when creating the user.


To create a user, you should at least populate the user fields that are mandatory for creating a user account (username and any mandatory user additional field). To update an existing user account, you’ll need to update the relevant user fields of the user account with new data. Both creating and editing users (either one user at a time or multiple users at a time) can be done manually, or by importing user data fields into the platform via a CSV file.


For the second option, each user account that you intend to create or update is represented by a record/row in the CSV file. Each user data field is represented by a field/column in the file.

Import the CSV file to the platform, then map the contained data to the corresponding user fields supported by the platform. By doing so, you’re creating and updating user accounts. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article