While your learning platform should almost always run smoothly, occasionally Internet platforms can be a little finicky. Although it is rare for your platform to run into problems, here’s what you can do if you’re experiencing a less-than-ideal experience:
Refresh your Cache
Your learning platform should operate without any issues on Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari. Refreshing your cache for the platform in any of these browsers may solve any issues that you’re experiencing. You should refer to your browser documentation for instructions on how to clear the cache.
Contact your Administrator
If you’re experiencing issues with your platform, the easiest and quickest way to resolve them is to contact your Administrator.
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